SHIPPING POLICY

UPDATED ON 11/01/2021
 
Due to COVID-19 and the busy holiday season, there will be shipment delays.
Please allow extra time for package delivery. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING!
 
EU & UK BUYERS
Due to the VAT TAX, please order from our Etsy Shop
 
PROCESSING TIME
All orders are processed within 3-7 business days.
Orders will not be shipped on weekends and holidays.
 
ESTIMATED ARRIVAL TIME
USA: 3 - 10 Business Days (can take longer, if shipment is delayed)
INTL: 2 Weeks - 3 Months (can take longer, if shipment is delayed)
 
SHIPPING RATES
All shipping is calculated by the order size and weight of each item
USA: FREE SHIPPING for orders 35+
INTL: FREE SHIPPING for orders 250+
 
All orders are tracked, unless untracked shipping is requested
Orders are ship via USPS
 
CHEAPER / UNTRACKED SHIPPING
  • Only available for FLAT items (ex. stickers, postcards, etc.)
  • This option will NOT come with tracking
  • There will be no information on order shipping process/delivery
  • Lost untracked orders will NOT be replace or refunded
 
PACKAGE 'DELIVERED' BUT RECEIVED NOTHING
When a package is marked as "Delivered" by USPS, and you have not receive it, please report it to USPS or contact your local post office. KyariKreations is not responsible for packages stolen or lost after it has been marked as "Delivered.
  
'RETURNED TO SENDER' 
KyariKreations is NOT responsible for packages that are 'returned to sender.'
SOLUTIONS
   Reshipment: Buyer will have to pay for shipping (please double check your
   address before submitting a request for reshipment)
   Refund: Buyer will have to pay a 10% restocking fee. Shipping and handling fee
   will not be refunded. 
 
KyariKreations is NOT responsible for any import taxes applicable to you or your country. It is the buyer's responsibility to account and pay for them. Purchasing from us means you accept and acknowledge this! Please keep in mind that we are NOT liable for packages after they are dropped off at USPS! Thank you!